Tenant Portal
Everything current tenants need — in one place.
Pay Rent & Manage Your Account
All rent payments, maintenance requests, and account management are handled through Innago — your online tenant portal.
Log In to Innago →If you haven't set up your Innago account yet, call or text us at (806) 484-1852.
Maintenance Request
All work orders must be submitted through your Innago tenant portal.
Open Innago →Setting Up Innago for the First Time?
- Go to www.innago.com and click Log In
- Set up your bank account well before rent is due — first-time bank transfers take several business days
- Late fees apply even if Innago is still processing your first payment
- Need help? Innago support is at innago.com → Support tab
Important Tenant Information
Rent Payments
- • Accepted via Innago (bank transfer — free)
- • Innago credit card payments incur CC fees
- • Money orders only by exception — deliver to
1026 SW 6th Ave (yellow wall mail drop) - • No cash, no mailed checks
Maintenance & Emergencies
- • Water leak: shut off valve at alley manhole first, then text us
- • Gas leak: call 911 or Atmos at 1-866-322-8667
- • Neighbor issues: contact Amarillo PD
- • Carbon monoxide alarm: evacuate & call 911